Full Privacy Policy

Full Privacy Policy

Last updated: [Insert Date]

Effective date: [Insert Date]

1. Introduction

Welcome to [WisdomWise] (“we”, “our”, “us”).

We operate a coworking space with shared offices, a cafeteria, an event room/podcast studio located in the United Kingdom.

This privacy policy explains how we collect, use, store, and protect your personal data when you:

Use our coworking facilities or book our spaces,
Visit our website or social media pages,
Attend our events or use our podcast studio,
Purchase food or beverages at our cafeteria, or
Communicate or interact with us in any other way.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: [Nitsan Global Limited]

Address: [Business Address]

Email: [Contact Email]

Phone: [Contact Phone Number]

Website: [Website URL]

If you have any questions about this policy or your data, please contact our Data Protection Officer (DPO) or privacy contact at [DPO or contact email].

3. What Data We Collect

We collect and process the following categories of personal data:

Identity and Contact Information

Name, company name, email address, phone number, and postal address
Identification documents (if required for access or security)

Payment and Transaction Information

Payment card details (processed securely through third-party providers)
Billing and invoicing data

Usage Information

Access logs (entry times, membership activity)
Wi-Fi usage data (device MAC address, connection logs)
Event or room booking history

Cafeteria and Service Data

Purchase records
Food preferences or allergies (only if voluntarily provided)

Marketing and Communication Data

Newsletter subscriptions and marketing preferences
Feedback or reviews you provide

Audio, Photo and Video Recordings

CCTV footage for security (in public and shared areas)
Podcast or event recordings (if you participate or host)
Photos or videos from community events (with consent)

Technical Data

IP address, browser type, operating system, and cookies from website use

4. How We Use Your Data

We process your personal data for the following purposes:

Purpose Lawful Basis under UK GDPR

To manage coworking Performance of a contract

memberships, bookings,

and access

To process payments and Performance of a contract / Legal obligation

issue invoices

To ensure site safety and Legitimate interest / Legal obligation

security (e.g. CCTV)

To manage events, workshops, Performance of a contract

and podcast studio bookings

To operate the cafeteria and Performance of a contract / Consent

manage food service

To send marketing and Consent (you can withdraw anytime)

community updates

To comply with tax and Legal obligation

regulatory obligations

To improve our services Legitimate interest

and customer experience

5. How We Store and Protect Your Data

We store your data securely on encrypted servers located in the UK (and where applicable, the EEA).

We implement appropriate technical and organisational measures to prevent:

Unauthorised access,
Accidental loss, destruction, or damage.

Access to your data is restricted to authorised staff and service providers who need it for legitimate business purposes.

6. Sharing Your Data

We only share your data when necessary, and always in compliance with data protection laws.

We may share data with:

Payment processors (for secure transactions)
IT and cloud service providers
Event organisers or partners (with your consent)
Legal or regulatory authorities (when required by law)

We do not sell your personal data to third parties.

7. Data Retention

We retain your data only for as long as necessary for the purposes described in this policy or as required by law.

For example:

Membership records: up to 6 years after termination
CCTV footage: typically 30 days
Financial records: up to 7 years for tax compliance

8. Your Rights

Under the UK GDPR, you have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion (“right to be forgotten”)
Restriction: Limit how we process your data
Portability: Receive your data in a structured format
Objection: Object to processing based on legitimate interests or direct marketing
Withdraw Consent: Withdraw consent at any time (where applicable)

To exercise these rights, contact us at [contact email].

We may need to verify your identity before fulfilling your request.

9. Cookies and Website Data

Our website uses cookies and similar technologies to:

Improve site functionality,
Analyse traffic,
Personalise content.

You can manage or disable cookies through your browser settings.

See our Cookie Policy for more details.

10. Photography, Events, and Podcasts

If you attend an event or use our podcast facilities:

We may take photos or recordings for promotional or internal purposes.
You will always be informed in advance and may opt out or request removal of identifiable images.

11. Changes to This Policy

We may update this privacy policy from time to time.

The latest version will always be available on our website with the updated effective date.

12. Complaints

If you are unhappy with how we handle your data, please contact us first at [contact email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

📍 ICO Website: https://ico.org.uk/

📞 Helpline: 0303 123 1113

Thank you very much!